Privacy Policy
Effective date: October 16, 2026
This Privacy Policy explains how Sculpt Haus NYC ("Sculpt Haus," "we," "us," or "our") collects, uses, shares and protects personal information when you visit sculpthausnyc.com, book or receive treatments, contact us, or communicate with us by email or text message. By using our website or services, you agree to the practices described in this policy.
Information We Collect
We collect information you give us directly, including:
- Contact details, such as your name, email address and mobile phone number.
- Appointment details, such as the treatments you book, your preferred dates and times, and your visit history.
- Health and treatment information you share on intake or consultation forms so we can provide services safely.
- Payment information, which is processed by our third-party payment processors. We do not store full card numbers.
- Messages you send us through our contact forms, email, phone or text.
We also collect limited information automatically when you use our website, such as your browser type, device information, pages visited and general location, through cookies and similar technologies.
How We Use Your Information
- To schedule, confirm and manage your appointments.
- To provide treatments and maintain accurate client records.
- To respond to your questions and requests.
- To send appointment confirmations, reminders and service-related updates by email or, with your consent, by text message.
- To send promotional offers and news, only where you have opted in.
- To operate, maintain and improve our website and services.
- To comply with legal obligations and protect our rights.
Text Messaging (SMS) Privacy
We collect your mobile phone number when you provide it on our website, at our studio or when booking, and we send text messages only to people who have opted in. Opting in to text messages is not required to book or receive any service.
We use your mobile number to send the types of messages you agreed to receive, such as appointment confirmations and reminders, responses to your inquiries, and, if you separately opted in, promotional offers.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service or messaging platform providers, is permitted. All other categories of sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can opt out of text messages at any time by replying STOP to any message. Reply HELP for help, or call us at (646) 345-1560. Message frequency varies. Message and data rates may apply. For full program details, see the SMS Terms section of our Terms & Conditions.
How We Share Information
We do not sell your personal information. We share information only as described below:
- With service providers who help us operate our business, such as scheduling, payment processing, website hosting, email and text messaging providers. These providers may use your information only to perform services for us.
- When required by law, legal process or a government request, or to protect the rights, property or safety of Sculpt Haus NYC, our clients or others.
- In connection with a merger, sale or transfer of our business, subject to this policy.
Mobile phone numbers and text messaging consent are never shared with third parties for their marketing purposes, as described in the Text Messaging (SMS) Privacy section above.
Health and Treatment Information
We treat health and treatment information you provide as confidential. We use it only to evaluate and provide your services, keep accurate records and meet our legal obligations, and we limit access to team members who need it.
Cookies and Analytics
Our website uses cookies and similar technologies to keep the site working, understand how visitors use it and improve it. You can control cookies through your browser settings. Disabling cookies may affect how parts of the site work.
Data Security
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We keep personal information for as long as needed to provide our services, maintain client records and meet legal, tax and accounting requirements, and then securely delete or anonymize it.
Your Choices and Rights
- You may request access to, correction of, or deletion of your personal information by contacting us.
- You may unsubscribe from marketing emails using the link in any email.
- You may stop text messages at any time by replying STOP.
Depending on where you live, you may have additional rights under applicable privacy laws. We will respond to verified requests as required by law.
Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Clients under 18 require the consent of a parent or guardian to receive services.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.
Contact Us
If you have questions about this policy or our practices, contact us:
Sculpt Haus NYC
369 Lexington Ave, New York, NY 10017
Phone: (646) 345-1560